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My daughter lost her phone and bank cards recently at Creamfields in Cheshire. We were contacted by Kieran who had kept the items safe and arranged a pick-up location for my daughter to collect them. Fortunately she was safely reunited with her possessions which she thought she would never see again. Kieran even contacted us to say that my daughter had collected her items safely. Outstanding service going well over and above the call of duty that you don't come across very often these days. Very appreciative of the excellent service and attention to detail.
As mentioned, there was nothing but praise for Andy and Lee at the Manchester Arndale on Friday.
My colleague Malcolm said they were excellent – they had taken the info, timings and briefing really seriously and made sure they understood exactly how the day was to run. They arrived early and made sure they had a good look around the stand and rest of the shopping centre.
Feedback from one of the clients who worked with them on Friday:
The security hired were really good, flexible and liaised with Jordon and Perri really well. It was a bonus that they were from Leeds!
Really good, as always with you guys.